Privacy Policy

 

Your trust is very important to MYSHOEST, and we understand the importance of your personal information. We will do our best to protect your personal information by taking appropriate security measures in accordance with legal and regulatory requirements. Before you use our products and/or services, please make sure you read and understand our Privacy Policy ("this Privacy Policy") carefully, to ensure you fully understand and agree before you start using them. Through this Privacy Policy, we want to explain to you how we collect, use, store, share and transfer this information when you use our products and/or services, and the ways in which we provide you with access to, update, delete and protect this information. If you have any questions during your reading, you may contact us through the contact information in this Privacy Policy.

 

[How we collect and use your personal information]

MYSHOEST provides you with convenient e-commerce trading platform services, in order to achieve the provision of services, we will mainly collect, use, share and store your personal information based on the following needs.

Order and transaction fulfillment: You need to provide the consignee, delivery address, and contact phone information in order for us to help you complete the transaction smoothly and protect your transaction security.

Customer Service and Dispute Handling: In providing you with customer service or dispute handling services, we need to collect and process the necessary information from you for verifying your identity, responding to you, and reviewing the quality of service provided by our service personnel.

Security: In order to protect your account and transaction security, we may need to collect and process your device information, and log information, we will also use this information to prevent the occurrence of various types of violations of law or the legitimate rights and interests of other subjects are infringed.

Additional features: We offer a number of additional features to help you shop, rate, share, store pictures and communicate with customer service. For example, we use your location to suggest products or services available in your area, which you can choose to use or turn off as needed.

Most of the above-mentioned personal information is provided to us by you voluntarily, some are obtained by us through cookies, SDKs, and similar technologies when you use our products and/or services, and some are obtained indirectly from third parties.

[How you can manage your information]

You can manage your personal information in a variety of ways, such as directly accessing, correcting, adding, deleting your personal information in the personal center, and canceling your account. If you have problems managing your personal information, you can also contact us through the contact form below and we will respond to your request within 15 days. However, please also understand that we may not be able to fully comply with your request due to compliance with legal and regulatory obligations or the necessity of the services we provide.

[Protection of personal information of minors]

We have always taken the protection of the personal information of minors very seriously and are committed to it. If you are a minor, we recommend that you read this policy with your parent or another guardian; if you are a child under the age of 14, you and your parent or another guardian should carefully read the special provisions of this Privacy Policy regarding the protection of personal information of children before you use our products and/or services, and ensure that you have obtained the consent of your parent or another guardian to this Privacy Policy before you use our products and/or services under the guidance of your parent or another guardian. You and your parent or another guardian should read the special provisions of this Privacy Policy regarding the protection of children's personal information before using our products and/or services and ensure that you have obtained the consent of your parent or another guardian to this Privacy Policy before using our products and/or services under the direction of your parent or another guardian to ensure your safety when using our products and/or services and conducting transactions.

[Definition and Scope of Application]

I. This privacy policy is closely related to your use of MYSHOEST, and we hope you will read it carefully before using our products and/or services and confirm that you have fully understood the contents of this policy so that you can make the choices you consider appropriate in accordance with the guidelines of this privacy policy. This Privacy Policy applies to the most recent version of our products and/or services. If our affiliates' products or services use products or services provided by Vipshop that do not have a separate privacy policy, this Privacy Policy also applies to those products or services.

2. Affiliated companies for the purpose of this Privacy Policy are companies where one party directly or indirectly controls or jointly controls another party, or where two or more parties are controlled or jointly controlled by the same entity. The term "control" refers to the power, directly or indirectly, to determine or influence the direction of a party's management or decision-making through the exercise of voting rights, contracts, or otherwise.

3. We have tried to keep the terms used in this Privacy Policy as clear and concise as possible, and have provided links to further explanations so that you can better understand them. By using or continuing to use our products and/or services after we have updated this Privacy Policy (and we will promptly notify you of such updates), you agree to the contents of this Privacy Policy (including the updated version) and consent to our collection, use, storage and sharing of information about you in accordance with this Privacy Policy.

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